Key Account Manager (M/F)

Cloud Temple, a leader in digital sovereignty, supports businesses and public sector bodies in the transformation, hosting and outsourcing of their mission-critical applications. With an ambitious growth strategy, marked by strong European expansion, we are strengthening our sales team by recruiting a Senior Key Account Manager.

Reporting to the Customer Governance Director, you will be responsible for maximising the satisfaction, loyalty and profitability of a portfolio of customers, while actively contributing to winning new accounts.

• Building loyalty and developing a portfolio of existing customers.
• Acquiring new customers.

Your mission:

As a Senior Key Account ManagerYou will be responsible for :

Developing and retaining the existing customer portfolio.

• To manage the satisfaction and loyalty of the customers entrusted to us, ensuring a relationship of lasting trust.
• Identify and develop growth opportunities within existing accounts, through the sale of new services and tailored solutions.
• Optimising the profitability of current contracts and keeping account plans and monitoring tools up to date.

Acquisition of new strategic accounts (New Business).

• Actively prospect for new customers, targeting strategic players in line with Cloud Temple's vision and ambitions.
• Build solid relationships with key decision-makers through structured lobbying, networking and commercial follow-up.
• Coordinating the response to invitations to tender, in collaboration with in-house teams, ensuring an optimum balance between technical, financial and strategic aspects.
• Managing sales opportunities via the CRM, and ensuring clear and structured reporting on progress and performance.

Profile required:

• BAC +5 Grande Ecole de Commerce or equivalent.
• Between 3 and 5 years' successful experience in facilities management and infrastructure in an ESN.

Skills required: 

• Proficiency in prospecting and sales techniques.
• Strong commercial negotiation skills.
• Knowledge of IT environments, including cloud services (private and public) and facilities management.
• Familiarity with tendering processes.

Tools to master : 

• Proficiency in Office 365 (Office pack, collaborative tools).
• Familiarity with Dynamics 365.

Language skills :

• French: Bilingual
• English: Fluent (advanced written and spoken comprehension and expression, able to communicate with ease in an international professional context)

Knowing how to be expected:

• Curiosity and analytical skills.
• Ambition and results orientation.
• Good interpersonal skills and team spirit.
• Sense of service and thoroughness.
• Resilience and autonomy.

Additional information:

• Locations: Paris, Tours, Caen, Lyon
• Teleworking: Hybrid

Why join Cloud Temple?

• A leader in a fast-growing sector: Join a pioneering and visionary company in the sovereign cloud, where every project is an opportunity for growth, both nationally and internationally.
• Tailor-made support: Benefit from the support of our passionate experts who will guide you in achieving your professional goals.
• An agile and innovative organisation: Develop within a dynamic structure that values personal initiative and encourages new career prospects.
• Cutting-edge training: Stay at the forefront of innovation with our advanced development programmes.
• A collaborative environment: Take part in initiatives that build team spirit and encourage synergy.
• Opportunities for mobility and co-option: Find the project that's right for you thanks to a system that facilitates your internal development.
• Commitment to well-being: teleworking, employee services, CSR commitments... Your quality of life is our priority.
• Competitive benefits: Take advantage of a comprehensive range of benefits designed to support your well-being and life balance.

Ready to take on challenges and shape the future? Join Cloud Temple, where your passion, commitment and success aren't just recognised, they're celebrated.

Cloud Temple is proud to promote diversity and inclusion. This position is open to all, including disabled workers, with equal qualifications.