Part-time Account Manager (M/F)

Founded in 2017, Cloud Temple was born with the ambition of democratising the cloud within sensitive sectors, guaranteeing their security, without compromising innovation. A trusted partner, Cloud Temple supports the Industry, Finance, Healthcare and public sectors in their digital transformation needs. With an ambitious growth strategy, marked by strong European expansion, we are strengthening our sales team by recruiting a Part-time Account Manager.

Join our dynamic team as aPart-time Account Manager and become a key member of our Account Management team. Working alongside seasoned experts, you'll be immersed in the exciting world of account management, contributing directly to our growth and that of our customers.

MISSIONS :

• Account management : Take charge of the complete management of a customer account, orchestrate dynamic steering committees and ensure meticulous monitoring of contractual indicators.
• Customer Tool Management : Master the cutting-edge tools at your disposal to deliver an optimal customer experience and maximise growth opportunities.
• Contract analysis: Demonstrate your expertise by analysing customer contracts, ensuring compliance and exceeding expectations.
• Technical and Financial Proposals: Actively contribute to the drafting of innovative proposals, shaping the future of our accounts and stimulating their financial development.
• Team Support: Enrich your experience by working closely with our experienced professionals, taking part in varied and stimulating projects.
• Customer Request Management: Be the hero by responding quickly and efficiently to customer requests, reinforcing our special relationship with them.
• Sales development: proactively identify growth opportunities and propose innovative solutions to increase sales on your accounts.

RESEARCH PROFILE :

• Work-linked student with a passion for commerce, business and building lasting relationships.
• An outstanding communicator, comfortable working collaboratively.
• Ability to juggle details while maintaining a strategic vision.
• Results-oriented, with an unwavering commitment to customer satisfaction.
• Insatiable curiosity and a constant desire to learn and excel.

Language skills :

• French: Bilingual
• English: Advanced (advanced written and oral comprehension and expression, able to communicate with ease in an international professional context)

SKILLS TO BE DEVELOPED :

• Autonomy: Develop your ability to take initiative and excel independently.
• Analytical skills: Become an expert at understanding our customers' needs and challenges.
• Communication: hone your communication skills, both verbal and written, to inspire confidence and clarity.
• Listening: Identify customer needs to offer tailor-made solutions.
• Involvement and dynamism: Be proactive, come up with innovative ideas and make an active contribution to our team dynamics.
• Rigour: Demand excellence from yourself in every assignment you undertake.
• Proactivity: Anticipate customer needs and adapt your approach to exceed them.
• Versatile: Master a variety of tasks to become an agile and competent professional.

Location: the position is also available at other sites: Lyon, Paris, Caen or Tours

If you're ready to take on this exciting challenge and gain invaluable experience in the captivating world of Account Management, apply now. Your passion, commitment and success will be rewarded.

Choose us for :

• Our leading position in a fast-growing sector
• Support and coaching from experienced colleagues
• Our innovative organisation, which will enable you to progress within the Group
• Our technical and functional training systems
• Our collaborative events
• Our co-option and mobility scheme
• Our quality of working life programme (teleworking, employee services, CSR commitments, etc.)
• And always: profit-sharing, mutual insurance/health insurance, TR card, social and economic committee, RTT, etc.

Cloud Temple is committed to promoting diversity. This position is open to disabled workers with equal skills.